SHAUN MILLER

Technical Engineer

ABOUT ME

Professional Engineer with 10+ years of hands on experience in Microsoft Technologies , VMware virtualization and network Security ,EPOS & ATM.
Experienced Trouble shooter and proven track record of excellent customer service skills

Date of birth
July
Languages
English
Hobbies
Aquariums, Bonsai, Diving
Website
www.ShaunMiller.co.uk

Hire Me Download Resume

WHAT CAN I DO

Web Design

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WordPress

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SEO

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Application

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TESTIMONIALS

Shaun is reliable, confident, self-assured and with a sound technical background has displayed, on frequent occasion, the ability to produce the desired results whilst working independently and within a team.

Abdul Shaikh

I had the pleasure of working with Shaun on a key project. Shaun is a dedicated and committed engineer. He has a passion for both learning and making a difference. He has shown drive and determination to improve and optimise technology wherever those opportunities exit. He is a welcome addition to any team, and I would not hesitate to work with him again in the future.

Violetta Tuniyan

Shaun Miller’s knowledge and skill set was a welcome addition to our struggling IT infrastructure. He brought fresh ideas and managed them to fruition, facilitating a renewed online and offline presence, working seamlessly with our own system.

He will be our first port of call if we require any additional support – Thank You Shaun

Nick Wright

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Sharon Stone

EXPERIENCE

Technical Engineer - CDW

2016 to present

Professional Engineer with 10+ years of hands on experience in Microsoft Technologies , VMware virtualization and network Security ,EPOS & ATM

Customer Support Engineer - Wincore nixdorf

2016-2015

Supporting Blue Chip clients solving technical problems, diagnose and troubleshoot customer technical issues handling customer complaints and participate in training customers on technical programs.

Remote Support specialist - NCR corporation

2015-2012

Remote support specialist responsible for assisting customers and end-users on their network and system issues through electronic communications. diagnose technical problems by analysing customers’ statements and conduct immediate troubleshooting procedures, advising clients the instructions to prevent the reoccurrence of system failures. Recommending system upgrades and installation to boost the system’s optimization and operational efficiency. having excellent technical and communication skills, in writing resolution reports and collaborating with the technical team for process and improvement techniques.

EDUCATION

Microsoft

2008-2022

Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified Professional (MCP)

CompTIA

2008

CompTIA A+ certified professional & proven problem solver. supporting today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard.